8d88 Privacy Policy
Your personal information is the most important asset we hold. 8d88 follows strict policies in collecting, using, and protecting your data.
This Privacy Policy ("Policy") applies to the website 8d88.cam and its related services operated by the 8d88 platform ("we", "us", "8d88"). This Policy explains what types of information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties. By using our platform, you are considered to have given your consent to all the terms of this Policy. If you object to any part of this Policy, please refrain from using our services and contact our support team for assistance.
Data Collection and Sources
1 What Information We Collect
When registering an account and using services on 8d88, we may collect the following types of information:
- Identity Information: Your full name, date of birth, national ID number or passport details (for identity verification).
- Contact Information: Email address, mobile number.
- Financial Information: bKash, Nagad or Rocket account numbers (for processing transactions — we do not store full banking details).
- Technical Information: IP address, device type, operating system, browser version, cookie data and log files.
- Usage Information: Gaming history, transaction records, session duration and navigation patterns on the platform.
- Communication Records: Conversations with our support team via live chat and email.
2 Sources of Data Collection
We collect information from the following sources:
- Directly from you: During registration forms, the login process, deposit and withdrawal requests, and support contacts.
- Automatically: Your browsing behavior is tracked through cookies, web beacons and similar technologies.
- From third parties: Limited information from identity verification service providers and payment processing partners.
Purpose of Data Use
3 Why We Use Your Information
The information collected is used for the following purposes:
- Account Management: Completing your registration process, verifying your account and ensuring login security.
- Service Delivery: Processing deposits, withdrawals and gaming transactions.
- Security and Fraud Prevention: Detecting unusual activity, preventing money laundering and stopping fraudulent conduct.
- Customer Support: Resolving your questions and complaints.
- Legal Obligations: Complying with applicable laws and regulations.
- Service Improvement: Analyzing platform performance and improving user experience.
- Responsible Gaming: Identifying excessive gaming patterns and intervening when necessary.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | KYC verification, account security | Contractual obligation |
| Contact Information | Service notifications, support contact | Legitimate interest |
| Financial Information | Transaction processing | Contractual obligation |
| Technical Information | Fraud prevention, performance | Legitimate interest |
| Gaming History | Responsible gaming monitoring | Legal obligation |
Sharing Information with Third Parties
4 When We Share Information
8d88 does not sell, rent or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:
- Payment Processors: With payment partners such as bKash, Nagad and Rocket to complete transactions.
- Identity Verification Services: With authorized service providers to manage the KYC (Know Your Customer) process.
- Legal Authorities: With relevant authorities in the case of court orders, government directives or legal obligations.
- Fraud Prevention Agencies: To detect and prevent fraudulent activity.
- Business Restructuring: With a potential successor entity in the event of a company merger or acquisition.
Whenever we share information with any third party, we ensure they comply with our privacy standards and take adequate measures to protect the data.
Cookies and Tracking Technologies
5 About Cookie Use
Cookies are small data files stored on your browser or device. 8d88 uses cookies for the following reasons:
- Essential Cookies: Core platform functions, such as maintaining login sessions and ensuring security.
- Functionality Cookies: Remembering your preferences and settings for a better experience next time.
- Analytics Cookies: Monitoring platform usage and understanding which sections are used most.
- Security Cookies: Detecting fraud and keeping accounts secure.
You can disable cookies by changing your browser settings. However, doing so may limit some features of the platform.
Data Security Measures
6 Technical Security
We use industry-standard technical methods to keep your information secure:
- Data transmission is secured through SSL (Secure Socket Layer) encryption technology.
- Data at rest is stored in encrypted form.
- Regular security audits and vulnerability assessments are conducted.
- A 24/7 monitoring system is active to detect suspicious activity.
- Two-factor authentication (2FA) option provided.
7 Organizational Security
Alongside technology, we also ensure data security at the organizational level:
- Only authorized employees may access user data.
- All employees receive regular training on data protection.
- Data access is logged and reviewed on a regular basis.
- Strict data processing agreements are maintained with third-party vendors.
- Procedures are in place to respond quickly in the event of a data breach.
Data Retention Period
8 How Long Information Is Retained
We retain information only for as long as necessary. In determining retention periods, we consider the following:
- While account is active: Your information is retained for the entire time the account remains active.
- After account closure: Information is retained for a minimum of five (5) years from the date of account closure to meet legal obligations.
- Financial transaction records: May be retained for an extended period in accordance with Anti-Money Laundering (AML) regulations.
- Technical logs: Generally retained for up to 90 days and then deleted.
- Support communications: Until the relevant timeframe for resolving complaints and disputes.
Once the defined retention period has ended, we securely delete or anonymize the information so that you can no longer be identified from it.
Your Rights as a User
Right of Access
You may request a copy of the information we hold about you at any time. We will provide the information within a reasonable time following a verifiable request.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary changes as soon as possible.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we retain the right to keep information that is necessary to meet legal obligations.
Right to Object to Processing
You may object to the use of your information for specific purposes, particularly in relation to marketing communications.
Right to Data Portability
You may request your data in a structured, machine-readable format to make it easier to transfer to another service.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily suspended.
9 How to Exercise Your Rights
To exercise any of the rights listed above, contact us via live chat or send an email to [email protected]. When making a request, you will need to provide the information necessary to verify your identity. We will respond to your request within a reasonable time after verification.
Protection of Minors
10 Age Restrictions and Child Protection
8d88 is intended solely for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. An age verification process is followed at the time of registration. If we become aware that a minor has provided us with information, we will immediately close the relevant account and delete the information collected.
If a parent or guardian suspects that their child has created an account on our platform, please contact [email protected].
Changes to the Policy
11 Notice of Updates and Changes
8d88 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- After changes are made, you may be asked to review the updated policy when logging in to the platform.
If you continue using our platform after changes have been made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page on a regular basis.
12 About Links to Other Websites
If our platform contains any links to third-party websites (such as payment portals), those websites' own privacy policies will apply. 8d88 is not responsible for the data protection practices of third parties. We advise you to review the privacy policy of any third-party site you visit.
Contact on Privacy Matters
13 Contact Us
If you have any questions, concerns or complaints about this Privacy Policy, or if you wish to exercise your data rights, you may contact us in any of the following ways:
Important Note
This privacy policy applies to the Bangladesh market. Please contact us with any concerns about the protection of your data — we are committed to responding quickly and effectively. Your trust in 8d88 is our greatest asset and we are always working to protect that trust.